1. Information We Collect
Personal Information: When you create an account, we collect your name, email address, and (if you purchase a plan) payment information. Payment processing is handled by Stripe; we do not store your full credit card number.
Usage Data: We automatically collect information about how you interact with our service, including pages visited, features used, browser type, IP address, and device information.
Logo Generation Data: When you create a logo, we collect the inputs you provide (brand name, industry, style preferences) and the generated outputs. For paid plan users, we do not use your generated logos to train our AI models.
Cookies and Similar Technologies: We use essential cookies to maintain your session and preferences. We use analytics cookies (Google Analytics) to understand how our service is used. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalize and improve your experience
We do not sell your personal information to third parties.
3. Information Sharing
We may share your information in the following circumstances:
- Service Providers: We share information with third-party service providers who perform services on our behalf (e.g., payment processing, email delivery, hosting, analytics).
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- With Your Consent: We may share information with your consent or at your direction.
4. Data Security
We implement industry-standard security measures to protect your personal information, including:
- HTTPS encryption for all data in transit
- Encrypted storage for sensitive data at rest
- Regular security audits and monitoring
- Access controls limiting employee access to personal data
No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes.
Logo files for paid plan users are retained indefinitely to support re-download functionality, unless you request deletion.
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of marketing communications at any time
To exercise any of these rights, contact us at contact@freelogo.im.
7. Children's Privacy
Our service is not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete it.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to the transfer of your information to these countries.
9. Third-Party Links
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at contact@freelogo.im.